Our services

Two Kinds of Help, One Point of Contact

Getting to the right medical professional is one problem. Everything around the appointment is another. We help with both, and the medical care itself stays with independent professionals.

Healthcare Navigation

Not sure where to begin?

We’ll help you move from a general question about healthcare in Mérida toward the appropriate medical professional.

Our process can include:

  • Initial client intake
  • Arranging a consultation with an independent physician, if required
  • Medical-record coordination
  • Referral coordination
  • Specialist scheduling
  • Diagnostic scheduling
  • Cost-estimate coordination
  • Follow-up scheduling

Healthcare Travel Concierge

Once You’ve Made the Medical Decision, We’ll Help With the Rest

Coming to Mérida for healthcare doesn’t just mean booking a medical appointment.

You have to get here.

You need somewhere appropriate to stay.

You need transportation.

You may have multiple appointments in different locations.

And you’ll need to navigate all of that in a city you may have never visited before.

That’s what our concierge service is for.

  • Travel Planning

    We’ll help research flight options and coordinate your travel dates with your anticipated medical schedule.

  • Accommodation

    We’ll help identify hotels or short-term accommodations based on location, length of stay, budget and anticipated recovery needs.

  • Airport Transportation

    We’ll coordinate transportation from Mérida International Airport to your accommodation and back again when it’s time to go home.

  • Appointment Transportation

    Transportation to and from scheduled medical appointments can be coordinated throughout your stay.

  • Appointment Coordination

    We’ll help keep your itinerary organized when multiple consultations, tests, procedures or follow-ups are involved.

  • Local Support

    Sometimes you just need someone who knows the city. From pharmacies and groceries to transportation and everyday logistics, we’ll help you navigate Mérida while you’re here.

In practice

Arrive in Mérida With a Plan

By the time you arrive, you won’t be landing in an unfamiliar city and trying to figure everything out on your own.

Your accommodations can be arranged.

Your appointments can be scheduled.

Your transportation can be coordinated.

And you’ll have a local point of contact who already knows why you’re here and what your itinerary looks like.

We’re based right here in Mérida, and we’ll be here while you’re here.

You focus on your health. We’ll help with everything surrounding it.

A tree-lined avenue at night seen from a carved stone balcony, with cars passing below.